Does the ALPHERA car warranty also cover used vehicles?

Yes, the ALPHERA warranty is available for vehicles of all brands, both new and used, provided they meet the acceptance criteria.

How is a claim handled with ALPHERA?

Simply visit the garage: the mechanic reports the fault to ALPHERA, who verifies coverage and authorises the repair. With the Plus package, no cost participation is required.

Is the ALPHERA car warranty valid abroad?

ALPHERA is present in over 20 countries. Coverage conditions abroad depend on the chosen package and the general contract terms.

Who is the insurance guarantor of ALPHERA?

ALPHERA Financial Services is part of the BMW Group. Warranty products are backed by the financial strength of the BMW Group and the insurance partner Allianz Suisse.

Car Warranty with ALPHERA

ALPHERA car warranty: Aggregate, Basic and Plus packages to protect your vehicle against unexpected repair costs.

IT DE FR EN Allianz Suisse

Request ALPHERA Car Warranty Visit website

Why choose ALPHERA

ALPHERA Financial Services, founded in 2001 by BMW Group Financial Services, is not only a financial partner for leasing and credit but also offers a comprehensive range of warranty insurance for vehicles of all brands. With the Aggregate, Basic and Plus packages, ALPHERA protects your vehicle against unexpected repair costs — even after the manufacturer's warranty has expired. The Plus package covers, for example, the repair of the cylinder head gasket — an intervention that can cost over CHF 1,800 — with no cost participation from the customer. Present in over 20 countries, ALPHERA guarantees reliable service and a straightforward claims process thanks to the solidity of the BMW Group.

Key advantages

BMW Group Financial Services solidity since 2001

Three modular packages: Aggregate, Basic, Plus

No administrative burden in case of a claim (Plus)

Coverage for all brands, new and used vehicles

Present in over 20 countries with multilingual service

Highlights

Protection against unexpected repair costs
Coverage even after the manufacturer's warranty expires
Plus package: zero deductible, zero bureaucracy
Valid for vehicles of all brands

ALPHERA warranty packages

Post-warranty protection with BMW Group solidity

Base

ALPHERA Aggregate

Essential coverage of the main mechanical components of the vehicle.

Engine
Gearbox / transmission

Deductible as per contract

Plus

ALPHERA Basic

Extended coverage including the most critical and costly-to-repair components.

Engine
Gearbox / transmission
Cooling system
Main electrical system
Differential

Reduced deductible

Premium

ALPHERA Plus

Maximum protection with comprehensive coverage and no cost participation.

Engine
Gearbox / transmission
Electronics and ECUs
Cooling system
Electrical system
Power steering
Air conditioning
Suspension
No administrative burden
Simplified claims handling

No deductible

ALPHERA claims process

How to activate the warranty in case of a fault: a simple and structured process.

Report the fault

Contact your trusted garage or an authorised ALPHERA partner to report the fault.

Diagnosis and verification

The garage carries out the diagnosis and communicates the damage details to ALPHERA for coverage verification.

Repair authorisation

ALPHERA verifies the coverage and authorises the repair promptly.

Repair completed

The garage proceeds with the repair. With the Plus package, there is no cost to you.

Claim closure

ALPHERA pays the garage directly. You receive the closure documentation.

Frequently asked questions about ALPHERA

Everything you need to know about ALPHERA warranty.

ALPHERA Aggregate covers essential components (engine and gearbox). ALPHERA Basic extends coverage to cooling, electronics and differential. ALPHERA Plus offers maximum protection with full coverage and zero deductible.